Community Sales Director

Arbor Company; Memphis (TN); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Performance-based bonus

Free meals during shifts

Health insurance

401(k) with company match

Paid time off

Tuition assistance

Student loan repayment assistance

Employee assistance program

Emergency financial assistance

Flexible scheduling / Get paid on your

Career growth opportunities

Great Place to Work certification

Job summary

Opus East Memphis Senior Living, part of The Arbor Company, seeks a Community Sales Director to lead sales and marketing, building relationships with families and referral partners in Memphis. The role focuses on growing occupancy, guiding families through decisions, and delivering exceptional service in a senior living community.

You will collaborate with the leadership team to drive revenue, manage the sales process using CRM, and maintain accurate metrics.

Qualifications

• Minimum of two years of senior living sales and marketing leadership experience.
• Proven ability to achieve occupancy and revenue goals.
• Strong relationship-building and communication skills.

Responsibilities

• Lead all community sales and marketing efforts to achieve occupancy and revenue goals.
• Build trusted relationships with prospective residents and their families throughout the decision-making process.
• Develop strong referral partnerships with hospitals, physicians, rehabilitation centers, case managers, and other healthcare professionals.
• Generate qualified leads through networking, community outreach, and business development.
• Plan and execute marketing events, educational seminars, and community programs.
• Manage the full sales process from inquiry through move-in using CRM tools.
• Conduct personalized community tours and follow-up communications.
• Collaborate with the Executive Director and leadership team to support community success.
• Maintain accurate sales metrics, reporting, and pipeline management.
• Represent Opus East Memphis Senior Living professionally within the local community.

Skills

Senior living sales leadership

Relationship building

Communication skills

CRM proficiency

Microsoft Office

Tools

CRM tools

Microsoft Office Suite

Job description

Community Sales Director

Opus East Memphis Senior Living
Total Compensation Opportunity: ($80,000 Base Salary + Performance Bonuses)

Are you a relationship-driven sales leader who is passionate about helping seniors and their families find the right place to call home?

Join Opus East Memphis Senior Living, where luxury meets compassionate care.

We offer exceptional Assisted Living and Memory Care in a warm, welcoming community that celebrates every resident's unique story. As our Community Sales Director, you'll guide families through one of life's most important decisions while driving occupancy growth and building lasting relationships throughout the Memphis market.

Recognized as a Great Place to Work® and one of Fortune Magazine's Best Workplaces in Aging Services, The Arbor Company is committed to helping both our residents and team members thrive.

Why You'll Love Working at The Arbor Company

• Performance-based incentive and bonus opportunities
• Free meal during every shift
• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off
• Tuition Assistance
• Student Loan Repayment Assistance
• Employee Assistance Program
• Emergency Financial Assistance
• Get paid on your own schedule
• Career growth and advancement opportunities
• A Certified Great Place to Work®

What You'll Do

As the Community Sales Director, you'll be responsible for growing occupancy by creating meaningful connections with prospective residents, families, and referral partners.

Responsibilities include:

• Lead all community sales and marketing efforts to achieve occupancy and revenue goals
• Build trusted relationships with prospective residents and their families throughout the decision-making process
• Develop strong referral partnerships with hospitals, physicians, rehabilitation centers, case managers, and other healthcare professionals
• Generate qualified leads through networking, community outreach, and business development
• Plan and execute marketing events, educational seminars, and community programs
• Manage the full sales process from inquiry through move-in using CRM tools
• Conduct personalized community tours and follow-up communications
• Collaborate with the Executive Director and leadership team to support community success
• Maintain accurate sales metrics, reporting, and pipeline management
• Represent Opus East Memphis professionally within the local community

What We're Looking For

• Minimum of two years of senior living sales and marketing leadership experience preferred
• Proven success in external business development and relationship building
• Demonstrated ability to achieve occupancy and sales goals
• Experience generating leads through referral development and community networking
• Excellent presentation, communication, and interpersonal skills
• Strong organizational and follow-up skills
• Experience using CRM systems and Microsoft Office
• Compassionate, driven, and customer-focused approach

Why Opus East Memphis?

At The Arbor Company, we believe work should be meaningful, rewarding, and enjoyable. Every conversation you have helps a family find comfort, confidence, and a place where their loved one can thrive.

You'll join a collaborative leadership team that values innovation, accountability, and servant leadership while giving you the tools and support to build a successful career.

For more than 30 years, The Arbor Company has been recognized as a national leader in senior living, operating award-winning communities across the country. If you're ready to make a meaningful impact while growing your career, we'd love to meet you.

The Arbor Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.