Sales Coordinator

Arbor Company; Memphis (TN); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Free meals on shift

Wellness resources

Competitive pay

Paid time off

PTO cash-out option

Flexible pay options

Tuition assistance

Student loan repayment

Health, dental, vision insurance

401(k) with employer matching

Job summary

The Arbor Company in Memphis, TN is seeking a Sales Coordinator to support the sales and marketing team, maintaining records, tracking leads, and guiding prospective residents and families through the move-in process.

You'll present community benefits, coordinate events, and help plan sales initiatives. The role requires a positive, energetic attitude, prior administrative or customer service experience, and weekend/evening availability.

Qualifications

• Previous administrative and/or customer service experience preferred.
• Positive, energetic and enthusiastic attitude, ability to work as a team member.
• Availability to work some weekends, some evenings and special occasions.

Responsibilities

• Assist in maintaining up-to-date records of all communication with prospective residents using lead management system.
• Track each prospective resident from initial contact to the close, and finally, through the move-in process.
• Maintain knowledge of community’s selling points, benefits, services, and rates.
• Present benefits of the community to prospects and explain how needs will be met.
• Introduce prospects to associates, residents, and families to demonstrate community benefits.
• Invite family members to participate in volunteer opportunities.
• Provide move-in paperwork to prospective residents and ensure timely return before move-in.
• Assist with planning and participating in sales initiatives and events.
• Schedule move-in meetings and coordinate participation of required team members.

Skills

Administrative experience

Customer service

Team player

Weekend/evening availability

Job description

Are you ready to love your job again?

Join The Arbor Companyand discover a work family where you are treated with respect. We are recognized by our team members as a Great Place To Work® and we are honored to be one of only 20 companies on Fortune Magazine’s “Best Workplaces in Aging Services" list.

Arbor People feel the love every day because we provide:

• Free Meal for Each Work Shift
• Employee Assistance Program – Wellness Resources for You and Your Family
• Competitive Pay Rates
• Paid Time Off for Full Time and Part Time Staff, Plus the Ability to Turn Your PTO Into Cash
• Options To Get Paid on Your Own Schedule
• Certified Great Place to Work
• Pathways For Growth Opportunities
• Diversity, Equity and Inclusion Training
• Tuition Assistance
• Student Loan Repayment Assistance
• Access To Emergency Financial Assistance
• Access To Health, Dental, Vision Insurance
• 401K with Employer Matching Contributions

Sales Coordinator Job Summary

Under direction of community sales leadership, the Sales Coordinator provides sales support and administrative assistance to prospective residents and resident families as part of the sales and marketing team.

Key Duties and Responsibilities:

• Assist in maintaining up-to-date records of all communication with prospective customers using lead management system
• Track each prospective resident from initial contact to the close, and finally, through the move-in process
• Maintain a strong knowledge of community’s unique selling points, including benefits and services provided to residents and rates
• Presenting the benefits of the community to the prospect and explaining how the needs of the prospect can be met
• Introducing prospects and their families to other associates, residents and families and providing opportunities for them to experience the benefits of the community
• Inviting family members to become involved with the community through volunteer opportunities
• Provide the prospective resident or resident family with all move-in paperwork and ensure that it is completed and returned within the specified time frame prior to move-in
• Assist with planning and participate in sales initiatives and events
• Schedule move-in meeting for new resident and coordinate the participation of required community team members

Qualifications:

• Previous administrative and/or customer service experience preferred
• Positive, energetic and enthusiastic attitude, ability to work as a team member
• Availability to work some weekends, some evenings and special occasions.