Senior Living Resident Experience Concierge

Hawthorn Retirement Group; Roseville (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Hawthorn Senior Living in Roseville, CA seeks a friendly Night Shift Concierge to greet residents, respond to calls, and support daily front-desk operations. This universal role crosses training with other duties as directed by Community Managers.

You will perform clerical tasks, assist with marketing tours, dining service, and coordinate transportation, while maintaining confidentiality and a positive attitude in a busy community.

Qualifications

• Experience with customer service and office software is preferred.
• Able to greet residents and assist with daily tasks.
• Strong communication and teamwork skills required.

Responsibilities

• Greet residents and respond to needs promptly.
• Support Community Managers in day-to-day operations.
• Record deposits and assist with marketing to prospective residents.
• Perform clerical, housekeeping, and dining-related duties as assigned.
• Coordinate transportation for residents to appointments and manage office supplies.
• Maintain confidentiality and adhere to policies.

Skills

Customer service

Excel

Word

Communication

Teamwork

Multitasking

Job description

Hawthorn Senior Living in Roseville, CA seeks a friendly Night Shift Concierge to greet residents, respond to calls, and support daily front-desk operations. This universal role crosses training with other duties as directed by Community Managers.

You will perform clerical tasks, assist with marketing tours, dining service, and coordinate transportation, while maintaining confidentiality and a positive attitude in a busy community.