Senior Living Front Desk Concierge Warm Guest Experience

Rose Senior Living Carmel; Carmel (IN); On-site; USD 25,000 - 30,000; Full time

Job summary

Rose Senior Living Carmel is seeking a hospitality-focused Concierge for day shifts. You will greet residents, guests, and vendors daily, manage lobby activities, answer calls, and ensure a warm, professional first impression.

This role supports a community-oriented team while upholding service excellence. The position emphasizes strong communication, problem-solving, and basic clerical skills, with a daytime schedule and a $20/hour pay rate.

Qualifications

• High school diploma or GED required.
• Familiarity with Microsoft Office Suite products.
• Excellent telephone communication skills.

Responsibilities

• Supervise the main lobby and phone line.
• Resolve resident/guest issues while keeping dwellings calm and resolved.
• Accept deliveries, log receipts, and notify residents of delivery.
• Prepare maintenance work orders as requested by residents and staff.
• Assist the Business Office Manager with clerical tasks as needed.

Skills

Customer service

Telephone communication

Problem solving

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Rose Senior Living Carmel is seeking a hospitality-focused Concierge for day shifts. You will greet residents, guests, and vendors daily, manage lobby activities, answer calls, and ensure a warm, professional first impression.

This role supports a community-oriented team while upholding service excellence. The position emphasizes strong communication, problem-solving, and basic clerical skills, with a daytime schedule and a $20/hour pay rate.