Senior Living Concierge: Resident Experience & Front Desk

Blossom Vale Senior Living; California; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Access to wages before payday

Flexible scheduling options with full‑

full-time and part-time hours

Paid time off and Holidays (full-time)

Comprehensive benefit package incl.健康,

Job summary

Integral Senior Living in California is seeking a friendly Concierge to greet guests, residents, and employees, manage calls, take messages, and provide general information.

Responsibilities include answering phones, taking complete messages, greeting visitors, coordinating mail, meals, and access for move-ins, and keeping the front desk organized according to policies. High school diploma or GED and 1–3 years of customer service are preferred.

Qualifications

• High school diploma or GED preferred.
• 1–3 years customer service experience or equivalent.

Responsibilities

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors. Answers inquiries and gives directions.
• Collates brochures for the marketing department.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
• Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
• Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
• Maintains and keeps desk and entry area neat and organized.
• Organizes, distributes mail to residents, Executive Director and Department Coordinators.
• Maintains resident forms for miscellaneous credits.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Other duties as assigned.

Skills

Customer service

Education

High school diploma or GED

Job description

Integral Senior Living in California is seeking a friendly Concierge to greet guests, residents, and employees, manage calls, take messages, and provide general information.

Responsibilities include answering phones, taking complete messages, greeting visitors, coordinating mail, meals, and access for move-ins, and keeping the front desk organized according to policies. High school diploma or GED and 1–3 years of customer service are preferred.