Senior Living Operations Director: Growth & Care Excellence

Benchmark Senior Living; Stamford (CT); In loco; USD 120.000 - 180.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid holidays

Vacation & PTO

Meal program

Wellness programs

Health benefits (BCBS)

401K with match

Life & disability insurance

Descrizione del lavoro

Benchmark Senior Living is seeking an Executive Director of Operations to lead a community with a compassionate team and a focus on high-quality care for residents. You will manage the budget, occupancy goals, staffing levels, and customer service to ensure a thriving day-to-day operation.

The role requires years of management or healthcare leadership, a relevant degree, and proven ability to train staff, review financials, and build strong referral networks while maintaining ethical standards

Competenze

• Bachelor’s degree; Degree in Healthcare Administration, Hospitality Management, or Business preferred.
• 3-5 years of management or healthcare related experience.
• Having assumed a managerial role that was responsible for multiple disciplines.
• Budgeting and staffing experience.
• Proficiency with Windows applications such as Excel and Outlook.
• Ability to lift a minimum of 50 pounds.

Mansioni

• As an Executive Director of Operations, you will authorize all purchases, provide onsite sales support, and conduct monthly family meetings.
• You will participate in the training and development of new employees –implementing initiatives that will allow the community to run more effectively and efficiently
• You must be an ethical and honest individual who truly enjoys helping seniors live a better, more comfortable life
• You must be patient, understanding, and empathetic.
• Reviewing bills and statements
• Analyzing revenue projections
• Making adjustments when revenue sources decrease
• Managing the Sales Director
• Networking with outside referral sources such as Hospital and Rehab personnel
• Qualifying prospects financially through credit reports, bank statements, etc.
• Reviewing occupancy as it relates to staffing
• Assisting in the hiring and recruitment processes
• Handling all resident and family grievances

Conoscenze

Budgeting

Staffing experience

People management

Ethical leadership

Formazione

Bachelor’s degree in Healthcare Admin/Hospitality/Business

Strumenti

Excel

Outlook

Descrizione del lavoro

Benchmark Senior Living is seeking an Executive Director of Operations to lead a community with a compassionate team and a focus on high-quality care for residents. You will manage the budget, occupancy goals, staffing levels, and customer service to ensure a thriving day-to-day operation.

The role requires years of management or healthcare leadership, a relevant degree, and proven ability to train staff, review financials, and build strong referral networks while maintaining ethical standards