Senior Living Move-In Concierge

Lake Seminole Square; Fort Myers (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Insurance benefits

401(k) retirement plan

Professional development

Career growth

Job summary

Amavida in Fort Myers, FL seeks a Move-In Coordinator to guide new residents and families through the onboarding process with hospitality and precision.

You will coordinate residency paperwork, apartment readiness, move-in logistics, and follow-up, ensuring deadlines are met and residents feel welcomed.

Strong organizational and communication skills, plus a customer-service mindset, are essential for success in this role, with compensation starting at $26/hour.

Qualifications

• At least two years of experience in administrative coordination, office management, move-in coordination, or a comparable role involving detailed paperwork, scheduling, and customer service.

Responsibilities

• Serve as the primary contact for incoming residents and families, communicating next steps, deadlines, and move-in arrangements.
• Maintain move-in checklists and tracking systems, document progress, and follow up on outstanding items.
• Prepare and coordinate residency agreements and paperwork, ensuring documents are completed before move-in.
• Coordinate apartment readiness with maintenance and housekeeping; conduct pre-arrival inspections and address items.
• Organize move-in logistics, including mover schedules, building access, keys, dining arrangements, and welcome details.
• Facilitate internal move-in meetings to confirm responsibilities and readiness.
• Personally welcome residents on move-in day, providing attentive service and addressing questions.
• Identify potential delays, troubleshoot issues, and escalate as needed.
• Provide weekly updates on scheduled move-ins, readiness, and outstanding requirements.
• Follow up after move-in to support a smooth transition and feedback loops.

Skills

Administrative coordination

Office management

Move-in coordination

Customer service

Scheduling

Documentation

Tools

Microsoft Office

Outlook

Excel

CRM software

Job description

Amavida in Fort Myers, FL seeks a Move-In Coordinator to guide new residents and families through the onboarding process with hospitality and precision.

You will coordinate residency paperwork, apartment readiness, move-in logistics, and follow-up, ensuring deadlines are met and residents feel welcomed.

Strong organizational and communication skills, plus a customer-service mindset, are essential for success in this role, with compensation starting at $26/hour.