Move-In Coordinator

Lake Seminole Square; Fort Myers (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Insurance benefits

401(k) retirement plan

Professional development

Career growth

Job summary

Amavida in Fort Myers, FL seeks a Move-In Coordinator to guide new residents and families through the onboarding process with hospitality and precision.

You will coordinate residency paperwork, apartment readiness, move-in logistics, and follow-up, ensuring deadlines are met and residents feel welcomed.

Strong organizational and communication skills, plus a customer-service mindset, are essential for success in this role, with compensation starting at $26/hour.

Qualifications

• At least two years of experience in administrative coordination, office management, move-in coordination, or a comparable role involving detailed paperwork, scheduling, and customer service.

Responsibilities

• Serve as the primary contact for incoming residents and families, communicating next steps, deadlines, and move-in arrangements.
• Maintain move-in checklists and tracking systems, document progress, and follow up on outstanding items.
• Prepare and coordinate residency agreements and paperwork, ensuring documents are completed before move-in.
• Coordinate apartment readiness with maintenance and housekeeping; conduct pre-arrival inspections and address items.
• Organize move-in logistics, including mover schedules, building access, keys, dining arrangements, and welcome details.
• Facilitate internal move-in meetings to confirm responsibilities and readiness.
• Personally welcome residents on move-in day, providing attentive service and addressing questions.
• Identify potential delays, troubleshoot issues, and escalate as needed.
• Provide weekly updates on scheduled move-ins, readiness, and outstanding requirements.
• Follow up after move-in to support a smooth transition and feedback loops.

Skills

Administrative coordination

Office management

Move-in coordination

Customer service

Scheduling

Documentation

Tools

Microsoft Office

Outlook

Excel

CRM software

Job description

Help make a new beginning feel like home.

Amavida, a resort-style senior living community, is seeking a hospitality-focused Move-In Coordinator with strong organizational skills, attention to detail, and consistent follow-through.

Moving is a significant life transition. In this role, you will guide incoming residents and their families through each step, helping them feel informed, supported, and welcome.

Reporting to the Director of Sales and Marketing, you will coordinate residency paperwork, apartment readiness, move-in logistics, and follow-up. Our ideal candidate enjoys helping people, takes ownership of responsibilities, and keeps multiple priorities moving toward completion.

What You'll Do

• Serve as the primary contact for incoming residents and families, clearly communicating next steps, deadlines, and move-in arrangements.
• Maintain accurate move-in checklists and tracking systems, documenting progress and proactively following up on outstanding items.
• Prepare and coordinate residency agreements and required paperwork, ensuring necessary documents and approvals are completed before move-in.
• Coordinate apartment readiness with maintenance, housekeeping, and other departments; conduct pre-arrival inspections and follow through on outstanding items.
• Organize move-in logistics, including mover schedules, building access, keys, dining arrangements, and welcome details.
• Facilitate internal move-in meetings to confirm responsibilities, deadlines, and readiness across departments.
• Personally welcome residents and families on move-in day, providing attentive service and addressing questions or concerns.
• Identify potential delays, troubleshoot issues, and promptly communicate concerns requiring leadership support.
• Provide weekly updates on scheduled move-ins, apartment readiness, and outstanding requirements.
• Follow up after move-in to support a smooth transition and share feedback with the appropriate team members.

What You'll Bring

• At least two years of experience in administrative coordination, office management, move-in coordination, or a comparable role involving detailed paperwork, scheduling, and customer service.
• Demonstrated ability to manage multiple deadlines, maintain accurate records, and follow tasks through to completion.
• Strong communication skills and a warm, professional approach to working with residents, families, and colleagues.
• Proficiency with Microsoft Office, including Outlook and Excel, and the ability to learn CRM and electronic document systems.
• The ability to work independently, follow established procedures, identify potential problems, and communicate concerns promptly.
• Sound judgment and discretion when handling confidential information.
• Experience in senior living, healthcare, hospitality, or property management preferred.

Compensation and Benefits

We offer competitive hourly pay starting at $26/hour, based on experience, paid time off, insurance benefits, a 401(k) retirement plan, and opportunities for professional development and career growth.

About Amavida

Amavida is an award-winning, 32-acre, resort-style senior living community adjacent to Lakes Park in Fort Myers, Florida. Our residents enjoy maintenance-free villas, apartments, and suites, along with exceptional dining, pools, pickleball and tennis courts, an art studio, library, theater, and more.

With Independent Living, Assisted Living, Memory Care, and an on-site, professionally staffed Wellness Center, Amavida offers peace of mind, by design.

Working at Amavida means becoming part of our residents' remarkable stories and joining a company that invests in your future.

Don't just do a job. Be part of an extraordinary life.

If you take pride in getting the details right and helping people feel at home, we'd love to meet you.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement

EEO Employer