Move-In Concierge: Warm Welcome & Smooth Transitions

LCS (Life Care Services); Fort Myers (FL); Vor Ort; USD 30.000 - 42.000; Vollzeit

Benefits dieser Stelle

Paid time off

401(k) retirement plan

Insurance benefits

Career development opportunities

Zusammenfassung

Amavida in Fort Myers, FL is seeking a hospitality-focused Move-In Coordinator to guide new residents and families through the move-in process. The role emphasizes attention to detail, organization, and a welcoming, service-oriented approach.

Reporting to the Director of Sales and Marketing, you will manage residency paperwork, apartment readiness, move-in logistics, and follow-up, ensuring a smooth transition for residents and families.

Qualifikationen

• 2+ years in administrative coordination, office management, move-in coordination, or similar roles.
• Ability to manage multiple deadlines and keep accurate records.
• Strong communication and professional approach with residents and families.

Aufgaben

• Serve as primary contact for incoming residents and families; communicate steps, deadlines, and move-in arrangements.
• Maintain move-in checklists and tracking; document progress and follow up on items.
• Prepare residency agreements and paperwork; ensure documents and approvals are completed before move-in.
• Coordinate apartment readiness with maintenance, housekeeping, and other departments; conduct inspections.
• Organize move-in logistics: movers, building access, keys, dining, welcome details.
• Lead internal move-in meetings to confirm responsibilities and readiness across teams.
• Welcome residents and families on move-in day with attentive service.
• Identify delays, troubleshoot issues, and escalate to leadership when needed.
• Provide weekly updates on move-ins, readiness, and outstanding requirements.
• Follow up post-move-in to support smooth transition and gather feedback.

Kenntnisse

Administrative coordination

Time management

Communication skills

Microsoft Office (Outlook, Excel)

Tools

Microsoft Office

Outlook

Excel

CRM systems

Jobbeschreibung

Amavida in Fort Myers, FL is seeking a hospitality-focused Move-In Coordinator to guide new residents and families through the move-in process. The role emphasizes attention to detail, organization, and a welcoming, service-oriented approach.

Reporting to the Director of Sales and Marketing, you will manage residency paperwork, apartment readiness, move-in logistics, and follow-up, ensuring a smooth transition for residents and families.