Move In Coordinator

The Osborn; City of Rye (NY); Vor Ort; USD 62.000 - 66.000; Vollzeit

Zusammenfassung

The Osborn in Rye, NY seeks a Director of Sales to lead admissions and move-in coordination across Independent Living and Assisted Living communities. This full-time role drives cross-functional efforts to ensure a smooth, welcoming experience for new residents and their families.

The successful candidate will oversee administrative, documentation, and communication tasks, coordinate with DOH policies and care teams, and ensure records are accurately maintained while move-ins are completed.

Qualifikationen

• Associates or Bachelor's Degree in business, marketing, healthcare administration, social services or related field, or equivalent work experience.
• Strong interpersonal and communication skills and abilities.
• Compassion, patience and emotional intelligence.
• Proficiency with CRM systems, Microsoft Office, and EMR.

Aufgaben

• Serve as the primary move-in contact for new residents and families across levels of care.
• Manage all logistical, administrative, paperwork and communication components of resident moves.
• Collaborate cross-functionally with sales, Level Of Care directors, resident services, facilities, dining, housekeeping, and outside vendors.
• Gather required documentation and information for each resident and set up resident records in Point Click Care.
• Create medical records and coordinate move-ins across DOH and Osborn policies.
• Assist in tours as needed to support occupancy and first impressions.

Kenntnisse

Interpersonal communication

Compassion & EI

CRM, MS Office, EMR

Ausbildung

Associate's or Bachelor's degree in related field

Equivalent work experience

Jobbeschreibung

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

DIRECTOR OF SALES Active - Regular full-time Level 12 RYE, NY, US 1 Attachments

2 days ago Requisition ID: 2171

Salary Range: $62,000.00 To $66,000.00 Annually

The Move‑In Coordinator serves as the primary point of contact for new residents and their families throughout the move‑in process for both Independent Living and Assisted Living. This role is responsible for managing all logistical, administrative, paperwork and communication components of a resident’s transition, ensuring a smooth, welcoming, and emotionally supportive experience. The Move‑In Coordinator works cross‑functionally with sales, all Level Of Care directors, resident services, facilities, dining, housekeeping, and outside vendors to ensure apartments are move‑in ready and resident needs are fully addressed prior to and after move‑in. The coordinator is also responsible for gathering all required documentation and information needed for each Level Of Care - Grandview Assisted Living, H.O.P.E Memory Care and Sterling Park Independent Living and as required by DOH and Osborn Sales policies and procedure. Key responsiblities: ensure completion of forms and necessary signatures, set up resident record in Point Click Care, create the medical record, coordinate move ins.

This position plays a critical role in first impressions, resident satisfaction, and smooth hand off all new residents as well as documentation required to support occupancy across multiple levels of care. The role will also be able to assist in tours as needed or directed.

Qualifications and Skills:

• Associates or Bachelor's Degree in business, marketing, healthcare administration, social services or a related field, or equivalent work experience.
• Strong interpersonal and communication skills and abilities
• Compassion, patience and emotional intelligence
• Proficiency with CRM systems, Microsoft Office, and EMR