Senior Living Hospitality Manager

Atria Senior Living, Inc.; Palmdale (CA); On-site; USD 71,000 - 82,000; Full time

Benefits offered by this job

Paid holidays and PTO

Health, Dental, Vision, and Life保险

401(k) employer match

Tuition reimbursement

Job summary

Atria Senior Living, Inc. is seeking a Hospitality Manager to oversee a welcoming, well-maintained community and to ensure residents receive exceptional service in a restaurant-style atmosphere.

You will direct dining room and housekeeping teams, lead Sales as Manager on Duty, schedule and train staff, manage labor and budgets, and work with the Executive Chef to keep residents satisfied with food, service, and programs.

Qualifications

• High School Diploma or GED required; Associates degree preferred.
• Two years of prior work experience in front-of-house supervision and leadership.
• Ability to work in a team and provide strong customer service.
• Basic computer skills – Word, Excel, Outlook.
• Must have valid driver's license and driving responsibilities.
• Must complete company training programs.

Responsibilities

• Hire, orient, schedule, train, coach, and counsel dining room and housekeeping staff.
• Lead Sales while Manager on Duty each week, including tours and lease signings.
• Answer calls promptly and greet visitors.
• Provide feedback and manage performance.
• Establish and manage labor and supplies budgets and expenses.
• Supervise schedules to meet census and budget targets.
• Ensure high levels of customer service and dining quality.
• Coordinate with Executive Chef and GM to maintain resident satisfaction.
• Review daily menu with residents and staff and coordinate room service.
• Support building inspections and enforce life/safety rules.

Skills

Front of house supervision

Customer service

Leadership

Budgeting

Labor scheduling

Training

Recruiting

Education

High School Diploma or GED

Associates Degree preferred

Tools

Microsoft Word

Excel

Outlook

Job description

Atria Senior Living, Inc. is seeking a Hospitality Manager to oversee a welcoming, well-maintained community and to ensure residents receive exceptional service in a restaurant-style atmosphere.

You will direct dining room and housekeeping teams, lead Sales as Manager on Duty, schedule and train staff, manage labor and budgets, and work with the Executive Chef to keep residents satisfied with food, service, and programs.