Senior Living Front Desk Concierge | Warm Welcome

WSLM Recruiting; Scottsdale (AZ); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

401(k) match

Hotel discounts

Medical, dental, and vision insurance

HSA options

PTO & vacation

Job summary

Western States Lodging & Management operates Legacy Village of Salt River and is seeking a friendly, organized Receptionist to greet residents, families, and visitors with warmth. You will answer calls, manage messages, assist with tours and sales inquiries, and provide essential administrative support to keep the front desk professional and welcoming.

The role emphasizes confidentiality, multitasking in a busy environment, and a service‑oriented approach.

Qualifications

• High school diploma or equivalent preferred.
• 0–1 year receptionist or customer service experience preferred.
• Senior living, healthcare, hospitality, or similar service experience is a plus but not required.
• Excellent verbal, written, and telephone communication skills.
• Basic computer skills, including email, word processing, data entry.

Responsibilities

• Greet residents, families, visitors with professionalism and hospitality.
• Answer and manage calls on a multi-line system, screening and directing appropriately.
• Take messages and deliver promptly to the correct person.
• Respond to general questions and connect callers to resources.
• Assist with sales inquiries and community tours when needed.
• Provide administrative support and maintain organized records.
• Assist with scheduling appointments and resident needs.
• Maintain confidentiality of resident and staff information.
• Keep front desk organized, welcoming, and professional.
• Build positive relationships with residents and families through patient, kind service.

Skills

Excellent communication

Friendly, professional, service‑orietn

Strong organization

Education

High school diploma or equivalent

Tools

Multi-line telephone system

Job description

Western States Lodging & Management operates Legacy Village of Salt River and is seeking a friendly, organized Receptionist to greet residents, families, and visitors with warmth. You will answer calls, manage messages, assist with tours and sales inquiries, and provide essential administrative support to keep the front desk professional and welcoming.

The role emphasizes confidentiality, multitasking in a busy environment, and a service‑oriented approach.