Guest Concierge & Front Desk – Senior Living

Belmont Village Lp; San Diego (CA); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

401(k)

Job summary

Belmont Village Rancho Santa Fe Legacy is seeking a Receptionist to greet residents, families, vendors and guests, delivering a warm, professional frontline experience at our brand-new San Diego senior living community.

The role focuses on hospitality and confidentiality, strong phone etiquette, and supporting administrative tasks to keep daily operations running smoothly. Prior experience with a multi-line phone system is preferred and teamwork is essential.

Qualifications

• High School diploma or equivalent.
• Experience with a multi-line phone system and professional phone etiquette.
• Proficient with software applications for job tasks.
• Excellent verbal and written English communication.
• Demonstrates initiative with advanced critical thinking.
• Strong administrative and organizational skills.
• Professional, pleasant, and team-oriented attitude.
• Reliable attendance is essential for all Belmont Village employees.

Responsibilities

• Greet residents, visitors and staff warmly.
• Manage and direct incoming phone calls professionally.
• Address inquiries promptly with empathy and discretion.
• Log and coordinate package distribution.
• Collaborate with departments to promote effective communication.
• Monitor kiosk sign-in and respond to emergencies per policy.
• Assist Concierge with resident transportation scheduling and event RSVPs.
• Maintain organized workspace for efficiency and first impressions.
• Prioritize hospitality and resident satisfaction in every interaction.

Skills

Multi-line phone system

Phone etiquette

Software proficiency

English communication

Initiative & critical thinking

Administrative skills

Team oriented

Attendance reliability

Education

High School diploma or equivalent

Job description

Belmont Village Rancho Santa Fe Legacy is seeking a Receptionist to greet residents, families, vendors and guests, delivering a warm, professional frontline experience at our brand-new San Diego senior living community.

The role focuses on hospitality and confidentiality, strong phone etiquette, and supporting administrative tasks to keep daily operations running smoothly. Prior experience with a multi-line phone system is preferred and teamwork is essential.