Senior Living Front Desk Concierge (Part-Time)

Singh Management Co., Llc; Cary (NC); On-site; USD 17,000 - 25,000; Part time

Job summary

Singh Management Co., Llc seeks a friendly Concierge to welcome residents, visitors, and staff, handling calls and inquiries with professional service. This role provides clerical support and helps maintain a safe, orderly front desk environment.

The Administrative Department supports daily community operations, emphasizing upbeat teamwork, dependable attendance, and guest-centered service across shifts.

Qualifications

• Proficiency with Microsoft Office and other computer applications.
• Knowledge of multiple phone line operations and proper phone etiquette.
• A minimum of 6 months of customer service and clerical experience preferred.
• High School Diploma or GED preferred.
• Strong communication and organization skills.

Responsibilities

• Greet residents, visitors, and staff in a welcoming, professional manner.
• Answer internal/external telephone calls promptly and professionally. Gather information, answer questions or requests, and/or channel to the appropriate destination.
• Properly understand and apply safety, security, and emergency procedures to ensure the well-being of both residents and staff.
• Become familiar with all residents of the community, and communicate positively with them daily.
• Update resident roster daily, collect daily resident charges (meal tickets, general store charges, etc.), and respond to questions and concerns.
• Provide administrative and clerical support to Department Heads, Business Office Manager, and Executive Director as directed by the Business Office Manager.
• Keep front desk organized, neat, and clean and provide light housekeeping duties.
• Assist with all other duties as assigned by the Business Office Manager.

Skills

Strong communication

Customer focus

Organization

Empathetic and compassionate

Education

High School Diploma or GED

Tools

Microsoft Office

Phone system

Job description

Singh Management Co., Llc seeks a friendly Concierge to welcome residents, visitors, and staff, handling calls and inquiries with professional service. This role provides clerical support and helps maintain a safe, orderly front desk environment.

The Administrative Department supports daily community operations, emphasizing upbeat teamwork, dependable attendance, and guest-centered service across shifts.