Evening Resident Concierge | Guest Services & Admin

Singh Management Co., Llc; Raleigh (NC); On-site; USD 2,066,000 - 2,617,000; Part time

Job summary

Singh Management Co., Llc is seeking a friendly part-time Concierge to greet residents and visitors, answer calls, and provide administrative support within our Waltonwood community. The role emphasizes hospitality and proactive communication.

You will help maintain a positive atmosphere, assist with safety procedures, and support department heads while keeping the front desk organized during the weekend shift (3pm–11pm). This position offers meaningful resident interaction and teamwork.

Qualifications

• Proficiency with Microsoft Office and other computer applications.
• Knowledge of multiple phone line operations and proper phone etiquette.
• A minimum of 6 months of customer service and clerical experience preferred.
• High School Diploma or GED preferred.
• Strong communication and organization skills.

Responsibilities

• Greet residents, visitors, and staff in a welcoming, professional manner.
• Answer internal/external telephone calls promptly and professionally. Gather information, answer questions or requests, and/or channel to the appropriate destination.
• Understand and apply safety, security, and emergency procedures to ensure well-being of residents and staff; monitor entry/exit and follow check in/out procedures.
• Become familiar with all residents and communicate positively with them daily.
• Update resident roster daily, collect daily resident charges and respond to questions and concerns.
• Provide administrative and clerical support to Department Heads, Business Office Manager, and Executive Director as directed by the Business Office Manager.
• Keep front desk organized, neat, and clean and provide light housekeeping duties.
• Assist with all other duties as assigned by the Business Office Manager.

Skills

Communication skills

Customer focus

Organization

Empathy & compassion

Education

High school diploma or GED

Tools

MS Office

Job description

Singh Management Co., Llc is seeking a friendly part-time Concierge to greet residents and visitors, answer calls, and provide administrative support within our Waltonwood community. The role emphasizes hospitality and proactive communication.

You will help maintain a positive atmosphere, assist with safety procedures, and support department heads while keeping the front desk organized during the weekend shift (3pm–11pm). This position offers meaningful resident interaction and teamwork.