Senior Living Front Desk Concierge | Guest Experience

The Wellington at Springfield; Springfield (MA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401k with company match

PTO from day one

Paid training

Employee Assistance Program

Job summary

The Wellington at Springfield is seeking a friendly receptionist to join our community in Springfield, MA. You will be the first point of contact, answering calls, guiding visitors, handling mail, coordinating courier services, and resolving resident and guest questions to ensure smooth daily operations.

Join our team and contribute to a welcoming environment for our senior residents, while benefiting from a supportive work culture and opportunities for growth within a reputable Sonida Senior

Qualifications

• Enjoy providing exceptional customer service and care to our senior residents.
• Appreciate the value of being a dependable and responsible member of a greater team.

Responsibilities

• Answers telephone and directs callers to the appropriate person.
• Greet and direct visitors to the community.
• Receives, sorts, and forwards incoming mail.
• Coordinates pickup and delivery of express mail services (FedEx, UPS, etc.).
• Resolves customer questions and concerns.

Skills

Customer service

Team player

Job description

The Wellington at Springfield is seeking a friendly receptionist to join our community in Springfield, MA. You will be the first point of contact, answering calls, guiding visitors, handling mail, coordinating courier services, and resolving resident and guest questions to ensure smooth daily operations.

Join our team and contribute to a welcoming environment for our senior residents, while benefiting from a supportive work culture and opportunities for growth within a reputable Sonida Senior