Senior Living Concierge: Welcoming Guests & Admin Support

The Waterford at Round Rock; Round Rock (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k plan

PTO from day one

Paid training

Employee assistance program

Referral programs

Job summary

The Waterford at Round Rock in Round Rock, TX is seeking a friendly receptionist to join our assisted living community. You will be the first point of contact for residents, families, visitors, and staff, and will help maintain a welcoming environment.

Responsibilities include answering phones, greeting guests, handling mail, coordinating deliveries, and responding to inquiries with professionalism. We offer competitive wages, benefits, PTO from day one, and opportunities for training and growth

Qualifications

• Excellent customer service for seniors and families.
• Ability to answer phones and direct calls professionally.
• Friendly, professional appearance and demeanor.

Responsibilities

• Answer phones and direct callers to the appropriate person.
• Greet visitors and direct them to the community.
• Receive, sort, and forward mail.
• Coordinate express mail pickup and delivery.
• Resolve customer questions and concerns.

Skills

Customer service

Telephone etiquette

Front desk

Job description

The Waterford at Round Rock in Round Rock, TX is seeking a friendly receptionist to join our assisted living community. You will be the first point of contact for residents, families, visitors, and staff, and will help maintain a welcoming environment.

Responsibilities include answering phones, greeting guests, handling mail, coordinating deliveries, and responding to inquiries with professionalism. We offer competitive wages, benefits, PTO from day one, and opportunities for training and growth