Senior Living Front Desk Concierge

All Jobs bv; San Diego (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

DailyPay

Education scholarship

PTO and holidays

Life insurance

Job summary

Casa de las Campanas is seeking a Receptionist to greet residents and visitors, answer calls, and provide exceptional customer service in a senior living environment. You will manage front desk operations, respond to inquiries, and support staff with routine administrative tasks across multiple lobbies.

Requirements include a high school diploma and 2+ years of concierge/front desk experience with strong communication skills.

Qualifications

• Two or more years of customer service work experience at a concierge, front desk or similar position.
• Exceptional communication and interpersonal skills for residents, staff and visitors.

Responsibilities

• Answer and direct phone calls in a polite and friendly manner.
• Welcome residents and visitors warmly and answer questions.
• Maintain lobby and reception areas tidy at all times.
• Monitor emergency panels and fire alarms per policy.
• Communicate clearly with other departments via 2-way radio.
• Monitor lobby security.
• Operate standard office equipment (fax, copy, computer).
• Keep accurate records of visitors using Accushield.
• Receive deliveries and distribute mail and packages.
• Receive, log, and distribute resident prescriptions.
• Take inventory of reception supplies and restock as needed.
• Maintain resident census reports.
• Coordinate information between reception and departments.

Skills

Customer service

Concierge/front desk

Interpersonal communication

Phone etiquette

Education

High school diploma

Tools

PBX system

Job description

Casa de las Campanas is seeking a Receptionist to greet residents and visitors, answer calls, and provide exceptional customer service in a senior living environment. You will manage front desk operations, respond to inquiries, and support staff with routine administrative tasks across multiple lobbies.

Requirements include a high school diploma and 2+ years of concierge/front desk experience with strong communication skills.