Senior Living Concierge – Guest Experience & Front Desk

Morada Cy-Fair; Houston (TX); On-site; USD 20,664,000 - 24,797,000; Full time

Benefits offered by this job

Competitive wages

Access to wages before payday

Flexible scheduling options with full-

Paid time off and Holidays (full-time)

Comprehensive benefit package incl.健康,

401(K) with employer matching

Paid training

Opportunities for advancement

Meals and uniforms

Employee Assistance Program

Job summary

Morada Senior Living is seeking a friendly Concierge to greet guests, residents, and staff, and to manage both external and internal calls with professional, informative assistance. You will communicate messages, direct inquiries, and aid in daily operational workflows within the community.

The role requires strong customer service skills, reliable attendance, and the ability to maintain an orderly front desk while coordinating with various departments to support resident experiences.

Qualifications

• One to three years customer service experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Greets residents and visitors. Answers inquiries and gives directions.
• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Maintains and keeps desk and entry area neat and organized.
• Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.

Skills

Customer service

Education

High school diploma or GED

Job description

Morada Senior Living is seeking a friendly Concierge to greet guests, residents, and staff, and to manage both external and internal calls with professional, informative assistance. You will communicate messages, direct inquiries, and aid in daily operational workflows within the community.

The role requires strong customer service skills, reliable attendance, and the ability to maintain an orderly front desk while coordinating with various departments to support resident experiences.