Senior Living Executive Director — Growth, Service, Impact

American House Senior Living Communities; Florida; Sur place; USD 120 000 - 180 000; Plein temps

Résumé du poste

American House Senior Living Communities seeks an Executive Director for a large independent living community. You will oversee daily operations, drive occupancy, and deliver an exceptional resident experience while leading a team that shares our philosophy of elder care.

Responsibilities include sales initiatives, onboarding new residents, communicating the corporate mission, and maintaining regulatory compliance.

Qualifications

• Degree in healthcare, gerontology, business or related field preferred.
• Four years minimum experience in managing senior living residences preferred.
• Ability to read and interpret financial statements and manage a budget preferred.
• Experience in sales and marketing preferred.
• Supervisory experience preferred.
• Excellent communication skills and a compassion for older adults.
• A valid driver's license, error-free driving record and current auto insurance

Responsabilités

• Executive Director ensures the highest quality of customer service is available for our residents.
• Create and maintain a high level of resident and employee satisfaction.
• Responsible for sales initiatives and community outreach.
• Perform welcome orientation with new residents.
• Communicate the corporate mission, vision, values and goals to all staff at the community
• Foster a sense of enthusiasm, self-worth and team spirit at the community
• Network with local groups to generate community awareness of American House.
• Update knowledge and industry trends to keep your Community in the mainstream regarding services, amenities, and competition.
• Proficiency with software applications/programs/tools used by American House.
• Responsible for preparing and submitting Monthly Executive Summary Report.
• Engage with department community Pillar Directors on developing and implementing new initiatives, ensuring accountability and adoption of new changes at the community level, and providing feedback on successes or challenges
• Assist in developing and achieving the operating budget.
• Maintain regulatory compliance where applicable.
• Be familiar with and practice the job duties listed in the Executive Director Manual.
• Hire and supervise employees, ensuring adequate staffing.
• Ensure the Employee satisfaction survey is completed. Ensure action plans are created and followed
• Ensure a Resident Satisfaction Survey is completed. Ensure action plans are created and followed
• Monitor labor costs and hours and address concerns and action plans with the community directors
• Ensure the Regional Director of Operations is informed of major issues and make suggestions and presentations for change and improvements
• Regularly walk the community using the "ready for company" checklist.
• Responsible for knowing all information in the employee-handbook.

Connaissances

Experience management

Sales & marketing

Communication skills

Driver's license

Supervisory experience

Formation

Degree in healthcare, gerontology, business or related field

Description du poste

American House Senior Living Communities seeks an Executive Director for a large independent living community. You will oversee daily operations, drive occupancy, and deliver an exceptional resident experience while leading a team that shares our philosophy of elder care.

Responsibilities include sales initiatives, onboarding new residents, communicating the corporate mission, and maintaining regulatory compliance.