Senior Living Front Desk Concierge: Hospitality with Purpose

Sunrise Senior Living; Washington; On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, and Dis

Disability Plans

Retirement Savings Plans

Employee Assistant Program / Discount

Paid time off (PTO), sick time, and a

myFlexPay for quick pay after shifts

Tuition Reimbursement

Job summary

Sunrise Senior Living is seeking a Front Desk Concierge to create a warm, safe, and organized community experience for residents, families, and visitors. You will welcome guests, route calls, and support the Sales team while assisting with move-ins and marketing materials.

The role emphasizes hospitality, organization, and confidentiality, with a strong focus on maintaining a welcoming front desk and Bistro area. This is a full-time, on-site position with benefits and room for growth.

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Comfortable multitasking in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication skills

Time management

Multitasking

Professionalism

Confidentiality

Microsoft Office

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living is seeking a Front Desk Concierge to create a warm, safe, and organized community experience for residents, families, and visitors. You will welcome guests, route calls, and support the Sales team while assisting with move-ins and marketing materials.

The role emphasizes hospitality, organization, and confidentiality, with a strong focus on maintaining a welcoming front desk and Bistro area. This is a full-time, on-site position with benefits and room for growth.