Senior Living Concierge: Front Desk & Hospitality Lead

Sunrise Senior Living; Burke (VA); In loco; USD 21.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision insurance

Retirement Savings Plans

Paid time off (PTO) & holidays

Tuition Reimbursement

Bonus eligibility depending on plan

Descrizione del lavoro

Sunrise Senior Living is seeking a Front Desk Concierge to welcome residents, families, and visitors and to ensure a warm, safe, and organized community experience. You will support the Sales team with inquiries and assist with move-in preparations and marketing materials.

The role requires a High School Diploma/GED, strong customer service and communication skills, and proficiency with Microsoft Office. This is a full-time, on-site position with competitive benefits.

Competenze

• High School Diploma/GED.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Comfortable multitasking in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Mansioni

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Conoscenze

Customer service

Communication

Time management

Multitasking

MS Office

Formazione

High School Diploma/GED

Strumenti

Microsoft Office Suite

Basic computer systems

Descrizione del lavoro

Sunrise Senior Living is seeking a Front Desk Concierge to welcome residents, families, and visitors and to ensure a warm, safe, and organized community experience. You will support the Sales team with inquiries and assist with move-in preparations and marketing materials.

The role requires a High School Diploma/GED, strong customer service and communication skills, and proficiency with Microsoft Office. This is a full-time, on-site position with competitive benefits.