Front Desk Concierge: Senior Living Hospitality Lead

Sunrise Senior Living; Dix Hills (NY); In loco; USD 23.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability plans

Retirement savings

Paid time off & holidays

myFlexPay

Descrizione del lavoro

Sunrise Senior Living is seeking a Front Desk Concierge to welcome residents, families, and visitors with warmth and professionalism. You will route calls, provide overviews of the community, assist with move-ins and marketing materials, and support the Sales team with inquiries.

A strong customer service mindset and confidentiality are essential. Responsibilities include maintaining a welcoming front desk and Bistro area, coordinating appointments, handling mail and rosters, and assisting with

Competenze

• High School Diploma or GED required.
• Excellent customer service and communication skills.
• Strong organizational abilities and time management.
• Ability to multitask in a fast-paced environment.
• Proficient in Microsoft Office and basic computer systems.
• Maintains professionalism and confidentiality.

Mansioni

• Greet visitors, residents, and prospective families with professionalism and warmth
• Answer and route calls promptly, taking accurate messages
• Provide community overviews and support the Sales team with inquiries
• Assist with move-in preparations and marketing materials
• Maintain a welcoming front desk and Bistro area
• Support recruitment efforts and administrative data entry
• Manage appointments, mail distribution, and resident rosters
• Monitor safety protocols, visitor sign-in, and emergency procedures
• Process meal tickets and assist with basic office tasks

Conoscenze

Customer service

Communication

Time management

Multitasking

Microsoft Office

Confidentiality

Formazione

High School Diploma/GED

Strumenti

Microsoft Office

Descrizione del lavoro

Sunrise Senior Living is seeking a Front Desk Concierge to welcome residents, families, and visitors with warmth and professionalism. You will route calls, provide overviews of the community, assist with move-ins and marketing materials, and support the Sales team with inquiries.

A strong customer service mindset and confidentiality are essential. Responsibilities include maintaining a welcoming front desk and Bistro area, coordinating appointments, handling mail and rosters, and assisting with