Senior Living Concierge: Warm Welcome Specialist

LCS (Life Care Services); Ann Arbor (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

Clarendale Ann Arbor is seeking a hospitality-focused Concierge to welcome residents, guests, and staff with warmth and professionalism each day. You will be the first face visitors see and play a key role in delivering outstanding resident engagement.

Qualifications include a high school diploma or GED, familiarity with Microsoft Office, and excellent telephone communication. Join a team that embraces hospitality promises and strives to create a respectful, attentive senior living community.

Qualifications

• High school diploma or GED required.
• Familiarity with Microsoft Office Suite products.
• Must demonstrate excellent telephone communication skills.

Responsibilities

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Business Office Manager with projects/assignments.

Skills

Telephone communication

Customer service

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Clarendale Ann Arbor is seeking a hospitality-focused Concierge to welcome residents, guests, and staff with warmth and professionalism each day. You will be the first face visitors see and play a key role in delivering outstanding resident engagement.

Qualifications include a high school diploma or GED, familiarity with Microsoft Office, and excellent telephone communication. Join a team that embraces hospitality promises and strives to create a respectful, attentive senior living community.