Concierge

Clarendale Clayton; Clayton (MO); On-site; USD 18,000 - 26,000; Full time

Job summary

Clarendale Clayton is recruiting for a hospitality focused Concierge who will greet residents, guests, prospective employees, suppliers, vendors, and service providers in a warm, professional manner each day. This role is the first face visitors see at our community and requires excellent communication, strong computer skills, and a customer-first mindset.

The position is full-time with a schedule including weekends and varied shifts.

Qualifications

• Excellent telephone communication skills.
• Proficiency with Microsoft Word, Excel, Outlook.
• High school diploma or GED required.
• Previous work in a senior living community is preferred.

Responsibilities

• Provide ongoing telephone coverage.
• Resolve issues for residents, guests, vendors, ensuring service is delivered.
• Accept delivery packages and notify the recipient.
• Deliver packages to residents.
• Prepare maintenance work orders as requested.
• Heavy computer use with Microsoft applications.
• Assist Business Office Manager with projects and assignments.
• Other duties as needed.

Skills

Excellent telephone communication

Microsoft Word

Microsoft Excel

Microsoft Outlook

Education

High school diploma or GED

Tools

Calendar bookings

Job description

When you work at Clarendale Clayton, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

Clarendale Clayton is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Schedule

Full-time opportunity, Saturday 11:30am-8:00pm, Sunday 11:00am-8:00pm, Tuesday 10:00am-6:30pm, Wedensday 11:00am - 8:00pm, Thursday 10:00am-6:30pm

Salary

Starting at $16/hour

Daily responsibilities

• Provide ongoing telephone coverage.


• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.


• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery


• Deliver packages


• Prepare maintenance work orders as requested by residents and staff


• Heavy computer use with Microsoft


• Assist the Business Office Manager with projects/assignments.


• Other duties as needed

Qualifications

• Must demonstrate excellent telephone communication skills


• Must be comfortable with Microsoft Word, Excel, Outlook, and calendar bookings


• Previous work in a senior living community is preferred


• High school diploma or general education degree (GED) required

EEO Employer