Hospitality Coordinator

LCS (Life Care Services); Nashville (TN); On-site; USD 19,000 - 28,000; Full time

Job summary

Clarendale West End is seeking a Hospitality Coordinator/Concierge to warmly greet residents, guests, and vendors and represent our senior living community with professionalism.

The role involves front-desk coverage, issue resolution for residents and guests, package delivery handling, maintenance request processing, and supporting the Business Office Manager on special projects.

Qualifications

• High school diploma or GED required.
• Familiarity with Microsoft Office Suite products.
• Excellent telephone communication skills.

Responsibilities

• Provide ongoing telephone coverage.
• Resolve issues presented by residents, guests, vendors, and suppliers in a manner that meets organizational objectives and satisfies individuals.
• Accept delivery packages, document receipt, and notify the resident.
• Prepare maintenance work orders as requested by residents and staff.
• Assist the Business Office Manager with projects and assignments.

Skills

Telephone communication skills

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

When you work atClarendale West End, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life!

Clarendale West Endis recruiting for a hospitality and resident focused Hospitality Coordinator. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Here are a few of the daily responsibilities of a Concierge:

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Business Office Manager with projects/assignments.

Here are a few of the qualifications we need you to have:

• High school diploma or general education degree (GED) required
• Familiarity with Microsoft Office Suite products
• Must demonstrate excellent telephone communication skills

EEO Employer