Senior Living Concierge — Guest Experience

LCS; Clayton (MO); On-site; USD 18,000 - 26,000; Full time

Job summary

Clarendale Clayton is seeking a hospitality-focused Concierge to warmly greet residents, guests, and vendors daily. You will be the first face visitors see when arriving at the community and help with packages, maintenance requests, and scheduling.

The role requires strong telephone skills and proficiency with Word, Excel and Outlook. Prior experience in a senior living environment is preferred, with a high school diploma or GED required. This is a full-time position with varied weekend hours.

Qualifications

• High school diploma or GED required.
• Excellent telephone communication skills.
• Proficiency with Microsoft Word, Excel, Outlook.

Responsibilities

• Provide incoming telephone coverage and greet residents, guests and vendors.
• Resolve issues for residents and guests to prevent escalation.
• Accept and log delivery packages, notify residents, and deliver packages.
• Prepare maintenance work orders as requested by residents and staff.
• Perform heavy computer use with Microsoft Office applications.
• Assist the Business Office Manager with projects and tasks.
• Other duties as assigned.

Skills

Telephone skills

MS Word

MS Excel

MS Outlook

Calendar bookings

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Clarendale Clayton is seeking a hospitality-focused Concierge to warmly greet residents, guests, and vendors daily. You will be the first face visitors see when arriving at the community and help with packages, maintenance requests, and scheduling.

The role requires strong telephone skills and proficiency with Word, Excel and Outlook. Prior experience in a senior living environment is preferred, with a high school diploma or GED required. This is a full-time position with varied weekend hours.