Guest Experience Concierge – Senior Living

Clarendale Clayton; Clayton (MO); On-site; USD 18,000 - 26,000; Full time

Job summary

Clarendale Clayton is recruiting for a hospitality focused Concierge who will greet residents, guests, prospective employees, suppliers, vendors, and service providers in a warm, professional manner each day. This role is the first face visitors see at our community and requires excellent communication, strong computer skills, and a customer-first mindset.

The position is full-time with a schedule including weekends and varied shifts.

Qualifications

• Excellent telephone communication skills.
• Proficiency with Microsoft Word, Excel, Outlook.
• High school diploma or GED required.
• Previous work in a senior living community is preferred.

Responsibilities

• Provide ongoing telephone coverage.
• Resolve issues for residents, guests, vendors, ensuring service is delivered.
• Accept delivery packages and notify the recipient.
• Deliver packages to residents.
• Prepare maintenance work orders as requested.
• Heavy computer use with Microsoft applications.
• Assist Business Office Manager with projects and assignments.
• Other duties as needed.

Skills

Excellent telephone communication

Microsoft Word

Microsoft Excel

Microsoft Outlook

Education

High school diploma or GED

Tools

Calendar bookings

Job description

Clarendale Clayton is recruiting for a hospitality focused Concierge who will greet residents, guests, prospective employees, suppliers, vendors, and service providers in a warm, professional manner each day. This role is the first face visitors see at our community and requires excellent communication, strong computer skills, and a customer-first mindset.

The position is full-time with a schedule including weekends and varied shifts.