Concierge

Rose Senior Living Carmel; Clayton (MO); On-site; USD 18,000 - 26,000; Full time

Job summary

Clarendale Clayton is seeking a hospitality-focused Concierge who greets residents, guests, and service providers warmly every day. The role is part of our senior living community, with scheduling that includes weekends and varied hours.

The ideal candidate will have strong telephone communication, be proficient in Microsoft Office, and hold a high school diploma or GED. Senior living experience is preferred but not required, and EEO employment is offered.

Qualifications

• Excellent telephone communication skills.
• Proficient with Microsoft Word, Excel, Outlook, and calendar bookings.
• High school diploma or GED is required.
• Experience in a senior living community is preferred.

Responsibilities

• Provide ongoing telephone coverage.
• Resolve issues for residents, guests, vendors, and suppliers while ensuring service quality.
• Accept and document package deliveries; notify residents.
• Deliver packages to residents.
• Prepare maintenance work orders as requested.
• Heavy computer use with Microsoft applications.
• Assist the Business Office Manager with projects and assignments.
• Perform other duties as needed.

Skills

Telephone skills

Experience with customer service

Senior living experience

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Calendar bookings

Job description

When you work at Clarendale Clayton, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

Clarendale Clayton is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Schedule

Full-time opportunity, Saturday 11:30am-8:00pm, Sunday 11:00am-8:00pm, Tuesday 10:00am-6:30pm, Wedensday 11:00am - 8:00pm, Thursday 10:00am-6:30pm

Salary

Starting at $16/hour

Daily responsibilities

• Provide ongoing telephone coverage.


• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.


• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery


• Deliver packages


• Prepare maintenance work orders as requested by residents and staff


• Heavy computer use with Microsoft


• Assist the Business Office Manager with projects/assignments.


• Other duties as needed

Qualifications

• Must demonstrate excellent telephone communication skills


• Must be comfortable with Microsoft Word, Excel, Outlook, and calendar bookings


• Previous work in a senior living community is preferred


• High school diploma or general education degree (GED) required

EEO Employer