Senior Living Concierge - Warm Front Desk

LCS (Life Care Services); Clayton (MO); On-site; USD 18,000 - 26,000; Full time

Job summary

Clarendale Clayton is seeking a hospitality-focused Concierge who greets residents, guests, and service providers warmly every day. The role is part of our senior living community, with scheduling that includes weekends and varied hours.

The ideal candidate will have strong telephone communication, be proficient in Microsoft Office, and hold a high school diploma or GED. Senior living experience is preferred but not required, and EEO employment is offered.

Qualifications

• Excellent telephone communication skills.
• Proficient with Microsoft Word, Excel, Outlook, and calendar bookings.
• High school diploma or GED is required.
• Experience in a senior living community is preferred.

Responsibilities

• Provide ongoing telephone coverage.
• Resolve issues for residents, guests, vendors, and suppliers while ensuring service quality.
• Accept and document package deliveries; notify residents.
• Deliver packages to residents.
• Prepare maintenance work orders as requested.
• Heavy computer use with Microsoft applications.
• Assist the Business Office Manager with projects and assignments.
• Perform other duties as needed.

Skills

Telephone skills

Experience with customer service

Senior living experience

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Calendar bookings

Job description

Clarendale Clayton is seeking a hospitality-focused Concierge who greets residents, guests, and service providers warmly every day. The role is part of our senior living community, with scheduling that includes weekends and varied hours.

The ideal candidate will have strong telephone communication, be proficient in Microsoft Office, and hold a high school diploma or GED. Senior living experience is preferred but not required, and EEO employment is offered.