Concierge

LCS; Clayton (MO); On-site; USD 18,000 - 26,000; Full time

Job summary

Clarendale Clayton is seeking a hospitality-focused Concierge to warmly greet residents, guests, and vendors daily. You will be the first face visitors see when arriving at the community and help with packages, maintenance requests, and scheduling.

The role requires strong telephone skills and proficiency with Word, Excel and Outlook. Prior experience in a senior living environment is preferred, with a high school diploma or GED required. This is a full-time position with varied weekend hours.

Qualifications

• High school diploma or GED required.
• Excellent telephone communication skills.
• Proficiency with Microsoft Word, Excel, Outlook.

Responsibilities

• Provide incoming telephone coverage and greet residents, guests and vendors.
• Resolve issues for residents and guests to prevent escalation.
• Accept and log delivery packages, notify residents, and deliver packages.
• Prepare maintenance work orders as requested by residents and staff.
• Perform heavy computer use with Microsoft Office applications.
• Assist the Business Office Manager with projects and tasks.
• Other duties as assigned.

Skills

Telephone skills

MS Word

MS Excel

MS Outlook

Calendar bookings

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

When you work at Clarendale Clayton, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

Clarendale Clayton is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Schedule: Full-time opportunity, Saturday 11:30am-8:00pm, Sunday 11:00am-8:00pm, Tuesday 10:00am-6:30pm, Wedensday 11:00am - 8:00pm, Thursday 10:00am-6:30pm

Salary: Starting at $16/hour

Responsibilities

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Deliver packages
• Prepare maintenance work orders as requested by residents and staff
• Heavy computer use with Microsoft
• Assist the Business Office Manager with projects/assignments.
• Other duties as needed

Qualifications

• Must demonstrate excellent telephone communication skills
• Must be comfortable with Microsoft Word, Excel, Outlook, and calendar bookings
• Previous work in a senior living community is preferred
• High school diploma or general education degree (GED) required

EEO Employer