Concierge

Clarendale-Clayton-; Clayton (MO); On-site; USD 18,000 - 26,000; Full time

Job summary

Clarendale Clayton is seeking a hospitality-focused Concierge to warmly greet residents, guests, prospective employees, suppliers, and service providers each day. You will be the first face visitors see and help set the tone for a welcoming community.

This full-time role features weekend hours with a starting wage of $16 per hour. You will handle telephone coverage, deliveries, maintenance requests, and daily administrative tasks while collaborating with the Business Office Manager.

Qualifications

• Excellent telephone communication skills.
• Proficient with Word, Excel, Outlook.
• Experience in a senior living environment preferred.
• High school diploma or GED required.

Responsibilities

• Provide ongoing telephone coverage.
• Resolve issues for residents, guests, vendors and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Deliver packages
• Prepare maintenance work orders as requested by residents and staff
• Heavy computer use with Microsoft
• Assist the Business Office Manager with projects/assignments.
• Other duties as needed

Skills

Telephone communication

Customer service

Problem solving

Education

GED or high school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Calendar bookings

Job description

When you work at Clarendale Clayton, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

Clarendale Clayton is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Schedule

Full-time opportunity, Saturday 11:30am-8:00pm, Sunday 11:00am-8:00pm, Tuesday 10:00am-6:30pm, Wedensday 11:00am - 8:00pm, Thursday 10:00am-6:30pm

Salary

Starting at $16/hour

Daily responsibilities

• Provide ongoing telephone coverage.


• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.


• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery


• Deliver packages


• Prepare maintenance work orders as requested by residents and staff


• Heavy computer use with Microsoft


• Assist the Business Office Manager with projects/assignments.


• Other duties as needed

Qualifications

• Must demonstrate excellent telephone communication skills


• Must be comfortable with Microsoft Word, Excel, Outlook, and calendar bookings


• Previous work in a senior living community is preferred


• High school diploma or general education degree (GED) required

EEO Employer