Senior Living Concierge Receptionist - Front Desk

The Woodlake Senior Living; Sacramento (CA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Earned Wage Access

Flexible Spending Account (FSA)

Supplemental insurance options

Employee Assistance resources

Health advocacy programs

Employee discounts

Job summary

The Woodlake Senior Living in Sacramento, CA is seeking a compassionate Concierge Receptionist to manage first impressions for our community. This is a full-time, front-desk role requiring a friendly, detail-oriented professional with strong communication and basic office skills.

Responsibilities include greeting visitors, answering phones, coordinating deliveries, updating resident and employee lists, and conducting tours as needed while ensuring privacy, respect, and dignity.

Qualifications

• Minimum of a high school diploma or equivalent.
• Front Desk and Customer Service focus required.
• Proficient in Microsoft Office and standard office equipment.
• Must be able to speak, read, and write in English.

Responsibilities

• Greet visitors and announce arrivals, offering refreshments.
• Answer the telephone and direct calls, taking messages when needed.
• Accept deliveries and coordinate with team for item delivery.
• Update resident and employee lists; conduct tours as needed.
• Ensure residents' privacy, respect, and dignity; follow infection control procedures.
• Complete state-required training upon hire and annually.

Skills

Front Desk

Customer Service

Communication

Attention to detail

Education

High School Diploma or equivalent

Senior Living Experience Preferred

Tools

Microsoft Office

Job description

The Woodlake Senior Living in Sacramento, CA is seeking a compassionate Concierge Receptionist to manage first impressions for our community. This is a full-time, front-desk role requiring a friendly, detail-oriented professional with strong communication and basic office skills.

Responsibilities include greeting visitors, answering phones, coordinating deliveries, updating resident and employee lists, and conducting tours as needed while ensuring privacy, respect, and dignity.