Senior Living Front Desk Concierge

Great Lakes Management Company; Roseville (MN); On-site; USD 21,000 - 28,000; Full time

Job summary

Great Lakes Management Company in Roseville, MN seeks a friendly receptionist to serve residents, staff and visitors. You will act as the central communications hub, handling calls, greeting guests, and supporting daily administrative tasks.

The role requires professionalism, discretion, and the ability to respond to emergencies following facility procedures, while maintaining confidentiality and delivering excellent customer service.

Qualifications

• High school diploma or GED required.
• 1 year receptionist experience preferred.
• Multiline phone and customer service experience.

Responsibilities

• Greet residents, staff, and visitors courteously at the reception.
• Answer phones and manage messages.
• Monitor safety systems and respond to emergencies.
• Maintain confidentiality and handle administrative duties.
• Schedule and coordinate with staff as needed.
• Provide information about facility services.
• Adhere to GLMC policies.

Skills

Customer service

Communication skills

Problem solving

English proficiency

Microsoft Office

Excel

Reading/writing

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

Job description

Great Lakes Management Company in Roseville, MN seeks a friendly receptionist to serve residents, staff and visitors. You will act as the central communications hub, handling calls, greeting guests, and supporting daily administrative tasks.

The role requires professionalism, discretion, and the ability to respond to emergencies following facility procedures, while maintaining confidentiality and delivering excellent customer service.