Receptionist / Concierge | Full-Time | Senior Living

The Woodlake Senior Living; Sacramento (CA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Earned Wage Access

Flexible Spending Account (FSA)

Supplemental insurance options

Employee Assistance resources

Health advocacy programs

Employee discounts

Job summary

The Woodlake Senior Living in Sacramento, CA is seeking a compassionate Concierge Receptionist to manage first impressions for our community. This is a full-time, front-desk role requiring a friendly, detail-oriented professional with strong communication and basic office skills.

Responsibilities include greeting visitors, answering phones, coordinating deliveries, updating resident and employee lists, and conducting tours as needed while ensuring privacy, respect, and dignity.

Qualifications

• Minimum of a high school diploma or equivalent.
• Front Desk and Customer Service focus required.
• Proficient in Microsoft Office and standard office equipment.
• Must be able to speak, read, and write in English.

Responsibilities

• Greet visitors and announce arrivals, offering refreshments.
• Answer the telephone and direct calls, taking messages when needed.
• Accept deliveries and coordinate with team for item delivery.
• Update resident and employee lists; conduct tours as needed.
• Ensure residents' privacy, respect, and dignity; follow infection control procedures.
• Complete state-required training upon hire and annually.

Skills

Front Desk

Customer Service

Communication

Attention to detail

Education

High School Diploma or equivalent

Senior Living Experience Preferred

Tools

Microsoft Office

Job description

Come join the ONELIFE Senior Living team! We are looking for compassionate and dedicated team members with a common purpose of making a difference in the lives of seniors.

The Woodlake Senior Living, located in Sacramento CA is seeking a customer service and detail-oriented Concierge Receptionist to manage first impressions for our community.

We offer competitive wages with opportunities to grow! Training available for qualified candidates.

Responsibilities of the Concierge Receptionist

• Communicates professionally with employees, residents, family members, responsible parties, outside providers, and community vendors.
• Greets visitors, announces their arrival, and offers refreshments.
• Answers the telephone and directs calls to the appropriate parties. Takes message when needed.
• Accepts deliveries and coordinates with team members to deliver items.
• Administrative tasks as assigned by the Business Office Manager or Executive Director.
• Updates community resident and employee lists.
• Conduct tours as needed.
• Ensure residents are provided privacy, respect, and dignity.
• Follows standard precautions and infection control procedures.
• Completes state required training upon hire and annually.

Required Experience

• Possess, at a minimum, a high school diploma or equivalent.
• A minimum of one (1) year prior office experience preferred.
• Senior Living Experience Preferred.
• Front Desk and Customer Service Focus.
• Opportunity to Create Exceptional First Impressions for Residents, Families, and Guests.
• Proficient in Microsoft Office and standard office equipment.
• Must be able to speak, read, and write in the English language.
• State Criminal Background Check and LIC 508 Criminal Record Statement
• LIC 503 Health Screening Report

Job Type

• Full-Time
• Schedule: Wednesday: 1:30 PM - 6:30 PM, Thursday - Saturday: 8:00 AM - 6:30 PM

Benefits

• A full-time employee benefit package is offered.
• Earned Wage Access - On-Demand Pay Program.
• Supplemental insurance options may be available.
• Flexible Spending Account (FSA).
• Employee Assistance resources.
• Health advocacy support programs.
• Employee discount opportunities.

The Woodlake Senior Living is an equal opportunity employer. All candidates must be able to pass a criminal background check and a comprehensive reference check.