Senior Living Concierge - Guest Services & Admin

Grand Living; Coral Gables (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO benefits

Insurance options

401(k) match

Life insurance

Job summary

Grand Living is seeking a Concierge for its Coral Gables community. You will be the first point of contact for residents and guests, handling a variety of support and administrative tasks with a focus on courtesy and timeliness.

You will coordinate activities, manage requests, distribute correspondence, direct calls, and interact with residents, visitors and team members under the supervision of the Business Office Manager. On-site role with full-time hours.

Qualifications

• High School Diploma or GED, required.
• Customer service experience in the senior housing field, preferred.
• Ability to read, write and understand English to communicate with residents, family, peers, employees and vendors.
• Ability to stand, walk, climb stairs, crouch, bend and reach for extended periods.
• Ability to lift up to 20 pounds and push carts up to 50 pounds.

Responsibilities

• Enhance the Resident experience as the first point of contact for a variety of support and administrative needs.
• Perform clerical tasks, coordinate activities, manage requests, distribute correspondence, direct phone calls, and interact with all visitors, guests, residents and fellow team members.
• The Concierge position is under the direction of the Business Office Manager in accordance with Community’s standards.

Skills

Customer service

English communication

Education

High School Diploma or GED

Job description

Grand Living is seeking a Concierge for its Coral Gables community. You will be the first point of contact for residents and guests, handling a variety of support and administrative tasks with a focus on courtesy and timeliness.

You will coordinate activities, manage requests, distribute correspondence, direct calls, and interact with residents, visitors and team members under the supervision of the Business Office Manager. On-site role with full-time hours.