Compassionate Front Desk Concierge - Senior Living

Viva Senior Living at Lansdale; Lansdale (Montgomery County); On-site; USD 32,000 - 42,000; Full time

Job summary

Viva Senior Living at Lansdale is seeking a Concierge to welcome guests, assist visitors, and manage phone inquiries with empathy and professionalism. The role emphasizes maintaining residents' dignity and following facility policies, with attention to attendance standards.

The position involves greeting guests, guiding them to resident rooms, answering calls, and relaying messages to staff, while upholding the Resident Bill of Rights and regulatory guidelines.

Qualifications

• Must be able to read, write, speak and understand English.

Responsibilities

• Receive guests and visitors, having them sign in.
• Assist visitors in finding resident rooms.
• Answer telephone and takes messages, respond to requests, forward information to other staff members.

Skills

English proficiency

Education

High school diploma or GED

Job description

Viva Senior Living at Lansdale is seeking a Concierge to welcome guests, assist visitors, and manage phone inquiries with empathy and professionalism. The role emphasizes maintaining residents' dignity and following facility policies, with attention to attendance standards.

The position involves greeting guests, guiding them to resident rooms, answering calls, and relaying messages to staff, while upholding the Resident Bill of Rights and regulatory guidelines.