Senior Living Concierge & Guest Experience Specialist

Integral Senior Living; Fountain Valley (CA); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

Meal benefits

401(K) matching

Paid time off

Uniforms

EAP access

Job summary

Integral Senior Living is seeking a Concierge to warmly greet guests, residents, and employees, handling calls, messages, and information with professionalism. The role supports daily operations, maintains records, and assists with scheduling and logistics in a senior living community in California.

The ideal candidate has 1–3 years of customer service experience, strong communication skills, and a commitment to delivering excellent service in a team-oriented environment.

Qualifications

• 1–3 years customer service experience.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize efficiently.

Responsibilities

• Greet guests, residents, and staff; answer calls and messages.
• Maintain organized reception area and daily logs.
• Update contact lists, rosters, and move-in/out records.
• Schedule appointments and coordinate with Dining and marketing as needed.
• Assist with mail distribution and resident forms.
• Adhere to all policies and procedures; perform other duties as assigned.

Skills

Customer service

Education

High school diploma or GED

Job description

Integral Senior Living is seeking a Concierge to warmly greet guests, residents, and employees, handling calls, messages, and information with professionalism. The role supports daily operations, maintains records, and assists with scheduling and logistics in a senior living community in California.

The ideal candidate has 1–3 years of customer service experience, strong communication skills, and a commitment to delivering excellent service in a team-oriented environment.