Senior Living Concierge: Welcoming, Info & Support

Integral Senior Living; Fremont (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Flexible scheduling options with full‑

Paid time off and Holidays (full-time)

Comprehensive benefit package

401(K) with employer matching

Paid training

Opportunities for advancement

Meals and uniforms

Employee Assistance Program

Job summary

Integral Senior Living in California is seeking a friendly Concierge to greet guests, residents, and staff, manage calls, and convey messages with a helpful, professional demeanor.

In this role you will support the community by coordinating information, guiding visitors, and assisting with dining tickets and daily logistics. Full-time opportunities with competitive wages and benefits are available.

Qualifications

• High school diploma or GED preferred.
• One to three years customer service experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors. Answers inquiries and gives directions.
• Collates brochures for the marketing department.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
• Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
• Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
• Maintains and keeps desk and entry area neat and organized.
• Organizes, distributes mail to residents, Executive Director and Department Coordinators.
• Maintains resident forms for miscellaneous credits.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Other duties as assigned.

Skills

Customer service

Communication

Education

High school diploma or GED

Job description

Integral Senior Living in California is seeking a friendly Concierge to greet guests, residents, and staff, manage calls, and convey messages with a helpful, professional demeanor.

In this role you will support the community by coordinating information, guiding visitors, and assisting with dining tickets and daily logistics. Full-time opportunities with competitive wages and benefits are available.