Front Desk Concierge: Resident Experience & Tours

Legend Senior Living®; Pittsburgh (Allegheny County); On-site; USD 24,000 - 36,000; Part time

Benefits offered by this job

Medical, dental, vision

Company-paid life insurance $30,000

Voluntary benefits package

401(k) with company match

Paid time off

Holiday pay

Scholarship program

Performance evaluations/raises

Job summary

Legend Senior Living is seeking a friendly Concierge to welcome residents and guests at the front desk, provide information about local attractions, and conduct community tours. You will relay messages to the appropriate department and help create a welcoming environment for all visitors.

The role focuses on delivering outstanding customer service, coordinating resident parking, tours, and ensuring front desk areas are clean and well-stocked.

Qualifications

• Excellent customer service skills.
• Strong organizational skills.
• Preferred: Previous experience in a similar role.

Responsibilities

• Serves as frontline ambassador to residents and guests, delivering high-quality service.
• Receives and routes concerns to the appropriate department for follow-up.
• Provides information about local activities, events, and transportation.

Skills

Customer service

Organization

Front desk experience

Job description

Legend Senior Living is seeking a friendly Concierge to welcome residents and guests at the front desk, provide information about local attractions, and conduct community tours. You will relay messages to the appropriate department and help create a welcoming environment for all visitors.

The role focuses on delivering outstanding customer service, coordinating resident parking, tours, and ensuring front desk areas are clean and well-stocked.