Front Desk Concierge - Warm Welcome in Senior Living

Sunrise Senior Living; San Clemente (CA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, and Dis

Disability Plans

Retirement Savings Plans

Employee Assistance / Discount Program

Paid time off, sick time, and holiday

myFlexPay

Tuition Reimbursement

Job summary

Sunrise Senior Living is seeking a friendly Front Desk Concierge to greet visitors and residents, answer calls, and support the Sales team with inquiries. The role includes move-in support, marketing materials, and maintaining a welcoming front desk and Bistro area in a dynamic senior living community.

The ideal candidate will have a high school diploma or GED, strong communication skills, and the ability to multitask in a fast-paced environment while maintaining professionalism and

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Able to multitask in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Time management

Multitasking

Professionalism

Confidentiality

Microsoft Office

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living is seeking a friendly Front Desk Concierge to greet visitors and residents, answer calls, and support the Sales team with inquiries. The role includes move-in support, marketing materials, and maintaining a welcoming front desk and Bistro area in a dynamic senior living community.

The ideal candidate will have a high school diploma or GED, strong communication skills, and the ability to multitask in a fast-paced environment while maintaining professionalism and