Senior Living Concierge | Front Desk & Guest Experience

Solista Newberg by Cogir; Newberg (OR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Training

Growth opportunities

Early paycheck access

Health, Dental, Vision, and Life Ins.

Paid vacations/holidays

Job summary

Cogir Senior Living, based in Scottsdale, AZ, oversees a network of senior living communities nationwide. The Concierge will be the first contact for residents, families, visitors, and guests, providing front desk coverage and exceptional service to create a welcoming environment.

Responsibilities include coordinating resident services, answering calls, logging visitors, assisting with transportation and activities, and supporting management with light clerical work.

Qualifications

• High School Diploma or equivalent.
• 6–12 months of customer service/front desk experience in a hotel, retirement community, or office setting.

Responsibilities

• Answer a multi-line telephone, directing calls and inquiries as needed.
• Greet all families, residents, guests, and vendors with a smile.
• Maintain outside visitor logs and monitor access to the community.
• Assist residents with scheduling transportation, activities, or appointments.
• Support management with administrative tasks, such as data entry, scheduling, or light clerical work.
• Order office supplies.
• Address resident concerns or questions and escalate as needed.
• Complete work order requests.

Skills

Customer service

Front desk

Communication

Computer skills

Confidentiality

Flexible scheduling

Education

High School Diploma

Tools

Microsoft Office

Job description

Cogir Senior Living, based in Scottsdale, AZ, oversees a network of senior living communities nationwide. The Concierge will be the first contact for residents, families, visitors, and guests, providing front desk coverage and exceptional service to create a welcoming environment.

Responsibilities include coordinating resident services, answering calls, logging visitors, assisting with transportation and activities, and supporting management with light clerical work.