Senior Living Concierge - Flexible Part-Time Front Desk

Discovery Senior Living; Tallahassee (FL); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Competitive wages

Early access to earned wages beforepay

Flexible scheduling options with full-

Paid time off and Holidays (full-time)

Comprehensive benefit package incl.健康?

401(K) with employer match

Paid training

Opportunities for growth andadvancem

Employee Assistance Program

Job summary

Discovery Village Tallahassee is seeking a friendly Concierge to warmly welcome residents, families and guests while supporting front-desk operations with organization and professionalism.

The part-time role offers rotating weekends (7A-3P and 2P-8P), 20–25 hours weekly, competitive pay, and growth opportunities within a people-centered senior living organization dedicated to service and integrity.

Qualifications

• High school diploma or GED preferred.
• 1-3 years of customer service, reception, or administrative experience preferred.
• Strong communication, organization, and interpersonal skills.
• Professional demeanor with the ability to multitask in a fast-paced environment.
• Basic computer skills and comfort using phones, email, and office systems.
• Ability to maintain confidentiality and represent the community positively.

Responsibilities

• Perform telephone answering and reception duties, managing internal and external calls professionally and courteously.
• Take accurate, detailed messages and ensure timely communication to the appropriate recipient.
• Greet residents, families, and visitors warmly; respond to inquiries and provide directions as needed.
• Collate brochures and support marketing materials as requested.
• Prepare meal tickets for team members and family members; tally meal count sheets for Dining Services.
• Maintain and update resident phone lists, rosters, move-in and move-out registers, guest logs, and sign-in sheets.
• Coordinate and manage resident and family appointments including transportation, salon services, and other community resources.
• Keep the front desk and entry areas clean, organized, and welcoming at all times.
• Sort, organize, and distribute mail to residents, the Executive Director, and department coordinators.
• Maintain resident forms related to miscellaneous credits.
• Follow all company personnel policies, operating procedures, and confidentiality requirements.
• Perform other duties as assigned.

Skills

Customer service

Reception

Administrative experience

Communication

Organization

Interpersonal skills

Multitasking

Confidentiality

Education

High school diploma or GED

Tools

Phone systems

Email

Office software

Job description

Discovery Village Tallahassee is seeking a friendly Concierge to warmly welcome residents, families and guests while supporting front-desk operations with organization and professionalism.

The part-time role offers rotating weekends (7A-3P and 2P-8P), 20–25 hours weekly, competitive pay, and growth opportunities within a people-centered senior living organization dedicated to service and integrity.