Senior Living Concierge - Flexible Part-Time

Discovery Village Tallahassee; Tallahassee (FL); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Competitive wages

Earned wage access

Flexible scheduling options with part-

Paid time off and Holidays (part-time)

Comprehensive benefits package (health

401(K) with employer match

Paid training

Growth opportunities

Employee Assistance Program

Job summary

Discovery Village Tallahassee is seeking a friendly Concierge to be the welcoming first point of contact for residents, families, guests, and team members. This part-time role supports front-desk operations, communications, and resident services with a warm, organized, and professional approach.

The ideal candidate has 1–3 years in customer service or receptionist work, strong communication skills, and a professional demeanor.

Qualifications

• High school diploma or GED preferred.
• 1–3 years of customer service, reception, or administrative experience preferred.
• Strong communication, organization, and interpersonal skills.
• Professional demeanor with the ability to multitask in a fast-paced environment.
• Basic computer skills and comfort using phones, email, and office systems.

Responsibilities

• Perform telephone answering and reception duties, managing internal and external calls professionally and courteously.
• Take accurate, detailed messages and ensure timely communication to the appropriate recipient.
• Greet residents, families, and visitors warmly; respond to inquiries and provide directions as needed.
• Collate brochures and support marketing materials as requested.
• Prepare meal tickets for team members and family members; tally meal count sheets for Dining Services.
• Maintain and update resident phone lists, rosters, move-in and move-out registers, guest logs, and sign-in sheets.
• Coordinate and manage resident and family appointments including transportation, salon services, and other community resources.
• Keep the front desk and entry areas clean, organized, and welcoming at all times.
• Sort, organize, and distribute mail to residents, the Executive Director, and department coordinators.
• Maintain resident forms related to miscellaneous credits.
• Follow all company personnel policies, operating procedures, and confidentiality requirements.
• Perform other duties as assigned.

Skills

Customer service

Reception

Administrative support

Education

High school diploma or GED

Tools

Office software

Job description

Discovery Village Tallahassee is seeking a friendly Concierge to be the welcoming first point of contact for residents, families, guests, and team members. This part-time role supports front-desk operations, communications, and resident services with a warm, organized, and professional approach.

The ideal candidate has 1–3 years in customer service or receptionist work, strong communication skills, and a professional demeanor.