Senior Living Concierge | Flexible Part-Time

Discovery Senior Living; Tallahassee (FL); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Competitive wages

Early access to earned wages beforepay

Flexible scheduling (PT & FT)

Paid time off and holidays (full-time)

Comprehensive benefits (health, dental

401(K) with employer match

Paid training

Growth opportunities

Employee Assistance Program

Job summary

Discovery Senior Living is seeking a Concierge at our Tallahassee community to create a welcoming atmosphere for residents and guests. You will manage front desk operations, handle calls, messages, and inquiries with warmth and professionalism, and support resident services.

The role emphasizes strong communication, reliability, and a professional demeanor in a fast-paced environment. Flexibility to cover weekends and varied shifts is required, with full-time opportunities based on staffing

Qualifications

• High school diploma or GED preferred.
• One to three years of customer service, reception, or administrative experience preferred.
• Strong communication, organization, and interpersonal skills.
• Professional demeanor with the ability to multitask in a fast-paced environment.
• Basic computer skills and comfort using phones, email, and office systems.
• Ability to maintain confidentiality and represent the community positively.

Responsibilities

• Perform telephone answering and reception duties, managing internal and external calls professionally and courteously.
• Take accurate, detailed messages and ensure timely communication to the appropriate recipient.
• Greet residents, families, and visitors warmly; respond to inquiries and provide directions as needed.
• Collate brochures and support marketing materials as requested.
• Prepare meal tickets for team members and family members; tally meal count sheets for Dining Services.
• Maintain and update resident phone lists, rosters, move-in and move-out registers, guest logs, and sign-in sheets.
• Coordinate and manage resident and family appointments including transportation, salon services, and other community resources.
• Keep the front desk and entry areas clean, organized, and welcoming at all times.
• Sort, organize, and distribute mail to residents, the Executive Director, and department coordinators.
• Maintain resident forms related to miscellaneous credits.
• Follow all company personnel policies, operating procedures, and confidentiality requirements.
• Perform other duties as assigned.

Skills

Communication skills

Organizational skills

Interpersonal skills

Education

High school diploma or GED

Tools

Office software

Job description

Discovery Senior Living is seeking a Concierge at our Tallahassee community to create a welcoming atmosphere for residents and guests. You will manage front desk operations, handle calls, messages, and inquiries with warmth and professionalism, and support resident services.

The role emphasizes strong communication, reliability, and a professional demeanor in a fast-paced environment. Flexibility to cover weekends and varied shifts is required, with full-time opportunities based on staffing