Concierge: Flexible Front Desk for Senior Living

Discovery Senior Living; Alaska; On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Competitive wages

Early access to earned wages

Flexible scheduling options

Paid time off and Holidays (part-time)

Comprehensive benefits package

401(K) with employer match

Paid training

Growth opportunities

Employee Assistance Program

Job summary

Discovery Senior Living is seeking a Concierge at our Fleming Island community to welcome residents and guests, manage front-desk operations, and support resident services. You will be the first point of contact, handling calls, messages, directions, and coordinating appointments and community resources.

The role requires strong customer service and organizational skills, with a flexible schedule including weekends and holidays.

Qualifications

• High school diploma or GED preferred.
• 1–3 years of customer service, reception, or administrative experience preferred.
• Strong communication, organization, and interpersonal skills.
• Professional demeanor with multitasking in a fast-paced environment.
• Basic computer skills and comfort with phones, email, and office systems.
• Ability to maintain confidentiality and represent the community positively.

Responsibilities

• Perform telephone answering and reception duties in a professional manner.
• Take accurate messages and ensure timely communication.
• Greet residents, families, and visitors warmly and provide directions.
• Collate brochures and support marketing materials as requested.
• Prepare meal tickets and tally meal counts for Dining Services.
• Maintain and update resident phone lists, rosters, and sign-in sheets.
• Coordinate resident and family appointments including transportation and services.
• Keep front desk areas clean, organized, and welcoming at all times.
• Sort and distribute mail to residents and staff.
• Maintain resident forms related to credits and follow confidentiality policies.
• Follow company policies and perform other duties as assigned.

Skills

Customer service

Reception

Administrative support

Communication

Multitasking

Education

High school diploma or GED

Tools

Office systems

Job description

Discovery Senior Living is seeking a Concierge at our Fleming Island community to welcome residents and guests, manage front-desk operations, and support resident services. You will be the first point of contact, handling calls, messages, directions, and coordinating appointments and community resources.

The role requires strong customer service and organizational skills, with a flexible schedule including weekends and holidays.