Senior Living Community Relations Director

Cascade Living Group; Bremerton (WA); On-site; USD 43,000 - 46,000; Full time

Benefits offered by this job

Competitive Wages

Career Pathways

Health Insurance (eligible)},{

Disability Benefits

Accident Insurance

Life Insurance

Pet Insurance

401k (with company match)

Payroll advances on earned wages

Perks at Work Discount Program

Paid Time Off

Education Assistance

Longevity Bonuses

Job summary

Cascade Living Group is seeking a Community Relations Director in Bremerton to drive occupancy and revenue through strategic sales, marketing, and outreach. You will build relationships with healthcare professionals, families, and community partners while leading tours and coordinating move-ins.

Excellent communication and CRM skills are essential to track leads, analyze performance, and promote Cascade Living’s mission of wellness and purposeful living across independent, assisted, and memory

Qualifications

• 2+ years of sales and marketing experience ideally in senior living or hospitality.
• Proven sales record with the ability to meet occupancy, sales, and/or move-in goals.
• Experience generating leads through outreach, networking, advertising, and community marketing efforts.
• Strong telephone sales skills with the ability to convert inquiries into scheduled tours and move-ins.
• Ability to build and maintain relationships with professional referral sources and community partners.
• Experience conducting community tours and presenting features, benefits, and services to prospective residents and families.
• Knowledge of consultative sales techniques, closing strategies, and customer relationship management (CRM) systems.
• Ability to assess prospective residents' needs and coordinate move-in planning and admissions processes.
• Strong communication, presentation, and interpersonal skills.
• Experience tracking leads, maintaining accurate records, and preparing sales and marketing reports.
• Proficiency with Microsoft Office applications and CRM/lead management software.
• Valid driver's license, reliable transportation, and ability to travel locally for outreach and networking activities.

Responsibilities

• Utilize the Sales and Marketing process to meet or exceed occupancy and revenue targets.
• Achieve the necessary number of leads by following up on all inquiries and staying in constant contact with warm leads.
• Conduct tours for prospects while on-site at the community.
• Develop relationships and create professional referrals with a variety of contacts including social workers, case managers, physicians, nurses, therapists, managers, administrators, and religious leaders.
• Organizes targeted special events on a monthly basis.
• Conducts extensive competitor analysis and tours competitor communities regularly.
• Promote the mission, values and beliefs of Cascade Living.

Skills

Sales experience

Marketing experience

Lead generation

Telephone sales

CRM systems

Relationship building

Tours & presentations

Job scheduling & admissions

CRM/lead management

MS Office

Valid driver's license

Tools

CRM software

Lead management tools

Job description

Cascade Living Group is seeking a Community Relations Director in Bremerton to drive occupancy and revenue through strategic sales, marketing, and outreach. You will build relationships with healthcare professionals, families, and community partners while leading tours and coordinating move-ins.

Excellent communication and CRM skills are essential to track leads, analyze performance, and promote Cascade Living’s mission of wellness and purposeful living across independent, assisted, and memory