Senior Litigation Claims Specialist (Hybrid)

Sentry Insurance Agency; Davenport (IA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work options

Tuition reimbursement

401(k) with company match

Paid time off

Wellness program

Job summary

Sentry Insurance Agency is seeking a Claims Representative Specialist on the PL - Litigation team to handle prompt investigation, evaluation, and settlement or denial of litigated claims. You will verify coverages, evaluate liability, and negotiate with claimants and counsel, while mentoring peers and ensuring compliance.

The role supports a hybrid work model with in-office collaboration, and the Davenport, IA hub is a major staffing location.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 5+ years of related work experience
• Extensive claims knowledge with the ability to understand and manage litigated claims
• Ability to review and analyze complex documents, insurance policies, coverages, medical reports, and insurance regulations.
• Ability to make appropriate claims decisions, prioritize, and manage workload
• Advanced writing, communication, and presentation skills
• Advanced conflict resolution and negotiation skills
• Technology aptitude

Responsibilities

• Verify coverages through investigation and reviewing policy terms, conditions, and language.
• Evaluate liability by taking statements from involved parties and witnesses and reviewing police reports accident scene photos and other pertinent evidence.
• Negotiate claims settlements with claimants and their legal representation within assigned authority limits.
• Comply with industry regulations, legal requirements, and internal policies through thorough documentation of all decisions correspondence and discussions that occur throughout the life cycle of the claim.
• Work with and mentor other associates to share your knowledge, expertise, insights and perspectives to assist others in achieving their goals and enhancing their skills.

Skills

Advanced writing

Communication skills

Negotiation skills

Technology aptitude

Education

Bachelor’s degree or equivalent

Job description

Sentry Insurance Agency is seeking a Claims Representative Specialist on the PL - Litigation team to handle prompt investigation, evaluation, and settlement or denial of litigated claims. You will verify coverages, evaluate liability, and negotiate with claimants and counsel, while mentoring peers and ensuring compliance.

The role supports a hybrid work model with in-office collaboration, and the Davenport, IA hub is a major staffing location.