Senior Life Sciences Engagement & Value Lead

Datavant; City of Peekskill (NY); On-site; USD 150,000 - 180,000; Full time

Job summary

Datavant is seeking a Senior Strategic Engagement Lead for Life Sciences in New York to drive value for a portfolio of up to 15 biopharma accounts. You’ll align Datavant solutions with customer strategy, delivering measurable outcomes and expanding executive relationships.

You will lead complex programs, coordinate cross-functional teams, and advocate for customers while advancing product adoption and long-term value.

Qualifications

• 10+ years experience in healthcare technology and customer facing roles.
• Proven ability to build deep, trust-based relationships with customer stakeholders.
• Seasoned strategic program and project manager focused on connect the dots thinking that puts client value at the center of everything.
• Strategic thinker who connects cross-customer trends to shape value propositions.
• Effective and empathetic internal and external communication.
• Living within commutable distance to our office in New York City, NY.

Responsibilities

• Own account management and value management for a dedicated account portfolio of up to 15 accounts in our biopharma segment, with a special focus on end-to-end acceleration of value within your portfolio.
• Lead with curiosity and dive deep into learning and understanding the goals and strategies of our customers and how our solutions and products support those goals
• Excel in advanced program management and decision-making, balancing thoughtful analysis with speed to execution, appropriately prioritizing, and knowing when and how to elevate complex edge cases effectively
• Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores
• Thrive in a fast-paced, continuous improvement environment, embracing gray areas and ambiguity, while seeking to drive clarity and scalability for your customers and the business
• Work effectively with your cross-functional partners - surfacing insights that influence product and sales strategies across account teams for your portfolio accounts.
• Take a self-service-first approach to problem solving and navigating questions internally and externally
• Be a proven communicator and presenter with a commitment to maintaining good internal and external relationships through passion, empathy, and hard work
• Help create a company-wide culture of customer-centricity

Skills

Relationship management

Program management

Communication

Strategic thinking

Job description

Datavant is seeking a Senior Strategic Engagement Lead for Life Sciences in New York to drive value for a portfolio of up to 15 biopharma accounts. You’ll align Datavant solutions with customer strategy, delivering measurable outcomes and expanding executive relationships.

You will lead complex programs, coordinate cross-functional teams, and advocate for customers while advancing product adoption and long-term value.