Senior Strategic Engagement Lead, Healthcare Data

Datavant; Boston (MA); On-site; USD 150,000 - 180,000; Full time

Job summary

Datavant is seeking an experienced Senior Strategic Engagement Lead to manage a portfolio of up to 15 biopharma accounts. You will drive value realization, customer adoption, and long-term relationships by aligning Datavant products with strategic objectives.

The role emphasizes cross-functional leadership, proactive problem-solving, and scalable processes. You will work closely with customers and internal teams, traveling to client sites as needed to ensure successful outcomes and high customer

Qualifications

• 10+ years experience in healthcare technology and customer facing roles.
• Proven ability to build deep, trust-based relationships with customer stakeholders.
• Strategic program and project management with connect-the-dots thinking.
• Skilled at expanding relationships beyond direct contacts through rapport-building.
• Ownership of complex, high-value customer accounts.
• Strategic thinker who integrates cross-customer trends for value propositions.
• Effective and empathetic internal and external communication.
• Experience in RWD health analytics, CROs, or systems integrators.
• Knowledge of drug development and/or clinical trials.
• Residence within commuting distance to Boston, MA.

Responsibilities

• Own account management and value management for up to 15 biopharma accounts, accelerating value within the portfolio.
• Lead with curiosity to understand customer goals and how Datavant solutions support them.
• Excel in program management and decisive execution, prioritizing effectively.
• Influence lifetime value through product adoption and customer health scores.
• Adapt in fast-paced environments, driving clarity and scalable solutions.
• Collaborate with cross-functional partners to inform product and sales strategies.
• Maintain self-service problem solving and proactive communication.
• Communicate effectively with internal/external stakeholders with empathy.
• Foster a company-wide culture of customer-centricity.

Skills

Relationship management

Strategic program management

Healthcare technology

Cross-functional collaboration

Communication

RWD/RWE experience

Pharma/biotech domain knowledge

Client relationship expansion

Travel to client sites

Job description

Datavant is seeking an experienced Senior Strategic Engagement Lead to manage a portfolio of up to 15 biopharma accounts. You will drive value realization, customer adoption, and long-term relationships by aligning Datavant products with strategic objectives.

The role emphasizes cross-functional leadership, proactive problem-solving, and scalable processes. You will work closely with customers and internal teams, traveling to client sites as needed to ensure successful outcomes and high customer